Work History

Freelance Digital Designer / Self-employed
Boston / 2024–Current

• Managed multiple freelance projects for diverse clients, specializing in Figma prototyping, developer handoff, and portfolio design for fine artists.

Senior UX Designer & Strategist - TD Bank (US)
Boston / 2022–2024

• Applied a new future-facing UX Strategy for credit card systems and consumer alerts. Worked closely with UX research, to gather and assess user feedback, and deliver data-driven design.

• Collaborated with developers to revolutionize credit portal's interface and user flow, resulting in a clear and consistent user experience. This resulted in a 24% reduction in traffic to the call center.

• Helped to build a multi-level pod structure of diverse talent. This included a dedication to interviewing, and assessing various skillsets, to build a skilled, positive team.

Senior UX Designer - Bank of America / Contractor
Boston / 2022

• Designed a tailored user experience for Wealth clients. This included integrating current UI trends and collaborating with cross-functional teams, to provide compliant and inclusive designs.

• Offered guidance on industry trends, stakeholder management, and banking expertise to junior designers.

Senior UX Designer - Linksquares
Boston / 2021–2022

• Lead ideation sessions with both customers and stakeholders, for product exploration and discovery. These insights were translated into actionable strategies, delivering improved SaaS product updates every 30 days.

• Managed diverse responsibilities, such as product design, user experience, UI inventory and custom UI development, while delivering high-quality results.

• Coordinated with data engineers to utilize machine learning capabilities, to raise business value.

Senior UX & Visual Designer - Fidelity Investments / Contractor
Boston / 2020–2021

• Spearheaded design of a new internal investment platform by leveraging UX and visual expertise, collaborative stakeholder engagement, and data-driven decision-making to offer seamless user experience. This resulted in a landmark launch, six months ahead of schedule.

• Partnered with cross-functional teams, such as developers, software engineers, and portfolio investors to apply impactful UX enhancements and realize product success.

• Created user-centered solutions through prototyping and closely assessing user feedback.

Senior UX Designer - BHE (Now Panalgo) / Contractor
Boston / 2019–2020

• Devised new UI functions for BHE’s health data services product. This was achieved with extensive prototyping studies, to elevate usability and functionality of BHE’s machine learning features and processes.

• Worked closely with Developers to provide a new “Dark Mode” UI, to set the new standard for user experience.

Senior UX Designer - CVS Health / Contractor
Boston / 2018–2019

• Evaluated user testing data to translate insights into strategic design decisions and propel product improvement.

• Launched improved mobile features for online shopping, while performing additional user testing. This resulted in boosting purchases by 30%, with many features still existing in application 3 years post-launch.

• Amplified online shop experience across m-web and native CVS app platforms in cooperation with the retail development team.

Senior UX Designer - XPO Logistics / Contractor
Boston / 2018

• Engaged in design and rapid development of an innovative warehouse management system, while integrating robotics, machine learning, and data analytics to provide future-facing solutions focused on single-item shipping.

• Successfully redesigned and rebranded the XPO corporate website. This included a website audit, created unique components, delivered mobile execution and story-telling illustrations.

Senior User Interface Designer - Xbox Advertising, Oath Inc.
Seattle / 2017

• Engaged in design and rapid development of an innovative warehouse management system, while integrating robotics, machine learning, and data analytics to provide future-facing solutions focused on single-item shipping.

• Successfully redesigned and rebranded the XPO corporate website. This included a website audit, created unique components, delivered mobile execution and story-telling illustrations.